Troubleshooting

Job will not start

• Confirm the queue is not paused or stopped.
• Check Local capabilities for missing DCC/renderer paths.
• Read the Issues / Verbose log for engine license or plugin errors.
• Verify License Status is Active.

Farm jobs stay idle

• Confirm coordinator connectivity from Settings → Distributed.
• Check Network Map for online workers (not paused/offline).
• Ensure shared paths resolve on every node.
• Confirm the job’s required DCC/engine is installed on candidate nodes.

Only one node fails

Open the failing slice log. Typical causes: wrong plugin version, GPU driver, missing texture path, or OS-specific engine limits. Pause that node, fix the environment, then relaunch the failed range.